Mike Phillips is the head of Human Resources at an Australian telecommunications company. Read his description of their standard selection process for engineers and fill in the gaps with the words and phrases from the box. Then listen and check your answers.

group, accept, on our website, email, letter, writing to, systematically, promising, individual, upon request, qualifications, never

"We mainly advertise vacancies ________ and we ask applicants to __________ a standard application with a CV and cover letter.
When applications arrive we send out a letter acknowledging receipt. Then we ____________ look for the right educational ___________ and work experience. We also scan each CV for transferable skills and keywords that are relevant for the advertised job. We _______ ask for handwritten letters of application, because applications are submitted electronically.
We invite the most promising candidates to a __________ interview. Then we have __________ interviews with each candidate and we carry out various psychometric tests. What those tests are will depend on the job at hand. We might test intelligence, problem-solving under stress, personality and character. After this, we normally shortlist about three to five applicants.
We only check the references of the shortlisted candidates by _________ their referees. Sometimes the candidates only give references ___________, which really does slow the process down. If the references are positive, we'll immediately send an offer letter to the first candidate on the list and hope that they will accept.to the job offer. If they turn the offer down we move on to the next candidate and so on. If they _________, we hire them of course. As soon as we have received a signed contract, the other candidates are sent a _________ of rejection.
Oh, there is one thing I forgot to say. If a __________ candidate has far to travel, we schedule a telephone interview or set up a video conference using Skype - just to save travel costs."